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To find a specific fault code, try our Fault Code Search. |
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Use the "How To" and "Solutions For" links on the navigation bar for a quick reference. |
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| Frequently Asked Questions: |
- Clear Jam in the Document Feeder Message
Lift the Document Feeder Input Tray on the right of the machine, and look underneath the Feeder for a document that may not have exited completely. If the green dial is at the rear of the Document Feeder, continue with step 3. If the green dial is at the front of the Document Feeder, skip to step 10. more...
- Black Lines in the Image Area, When Using Both the Document Feeder and the Glass
. more...
- Automatic Document Feeder (ADF) Will Not Feed Originals
Automatic Document Feeder (ADF) Will Not Feed Originals . Lift the Document Feeder Input Tray on the right of the machine, and look underneath the Feeder for a document that may not have exited completely. If the green dial is at the rear of the Document Feeder, continue with step 3. more...
- Clear Jam in the Duplex Module and Upper Paper Path Message
For example, if you load your originals for long edge feed (LEF), load the paper into trays 1 to 4 so that the long edge of the stack is against the left edge of the paper tray. For example, if you load your originals for long edge feed, load the paper into trays 1 to 4 so that the long edge of the stack is against the left edge of the paper tray. For example, if you load your originals by the long edge, load the paper into trays 1 to 4 so that the long edge of the stack is against the left . more...
- Automatic Document Feeder (ADF) Paper Jam Causes Creases on the Paper
Automatic Document Feeder (ADF) Paper Jam Causes Creases on the Paper . If the green dial is at the rear of the Document Feeder, continue with step 3. If the green dial is at the front of the Document Feeder, skip to step 10. more...
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Any system messages that are shown in Online Support may vary slightly from those actually displayed on the product.
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